Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: We offer a comprehensive 12-month warranty starting from the BL date, ensuring peace of mind and confidence in your purchase.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to tour our factory. We are more than happy to assist with travel logistics, offering to pick you up from the station or airport, and we can also help with ticket arrangements and accommodation reservations to make your visit comfortable.
Q3: Do you have a stock?
A3: Generally, our machines are produced to order, ensuring customization and the latest technology. However, during trade fair seasons, we might have limited samples available from our exhibitions.
Q4: What's the MOQ?
A4: Our minimum order quantity is just one set, allowing you to experience our quality without a large initial commitment.
Q5: How about your quality?
A5: Our products are crafted under stringent quality control, adhering to ISO9001:2008 quality standards, ISO14001 Environmental Management, and OHSAS18001 Occupational Health and Safety protocols. Most of our offerings meet European and American safety criteria, including certifications like CE, GS, EMS, and UL. Exporting to over 60 countries, we are renowned for delivering exceptional quality and service.
Q6: Do you have professional engineers?
A6: Yes, indeed. Our team comprises highly skilled engineers and innovative designers who provide exceptional OEM services, tailored to your needs.
Q7: Can you provide customized machines?
A7: Certainly! We pride ourselves on customizing machines to meet your unique specifications, ensuring that our solutions fit your exact requirements.