Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our warranty extends for a full 12 months from the Bill of Lading date, ensuring peace of mind with every purchase.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning visitors to our facility. To make your visit seamless, we offer convenient pick-up services from the station or airport. Additionally, we are delighted to assist with ticketing and accommodation arrangements to ensure your visit is stress-free and enjoyable.
Q3: Do you have a stock?
A3: Typically, we craft each machine to order to maintain our high standards. However, during exhibition seasons, you might find a few models returning from trade shows available for immediate purchase.
Q4: What's the MOQ?
A4: Our minimum order quantity is just one unit, making it easy to get started with our cutting-edge machinery.
Q5: How about your quality?
A5: Our commitment to excellence is recognized by our ISO9001:2008 quality management certification, alongside ISO14001 and OHSAS18001 standards for environmental and occupational safety. Most of our products meet rigorous European and American safety certifications, including CE, GS, EMS, and UL. With 90% of our output reaching over 60 international markets and earning widespread acclaim, you can rely on us for superior quality and exceptional service.
Q6: Do you have professional engineers?
A6: Indeed, our skilled team of engineers and designers is at your service, ready to provide bespoke OEM solutions tailored to your needs.
Q7: Can you provide customized machines?
A7: Certainly! We excel in crafting custom machines designed and built to meet your unique specifications, ensuring they perfectly align with your operational requirements.