| Customization: | Available |
|---|---|
| After-sales Service: | All The Lift-Time of Machine |
| Warranty: | 1 Year |
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Q1: How is the warranty?
A1: The warranty period for our products extends to 12 months from the Bill of Lading (BL) date, ensuring peace of mind with your purchase.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to visit our factory. If needed, we offer convenient pick-up services from the station or airport. Additionally, we are delighted to assist with ticket purchase and accommodation arrangements to ensure your visit is as comfortable as possible.
Q3: Do you have a stock?
A3: Typically, our machines are tailored to order and thus are not stocked. However, during trade fair seasons, we may have a limited number of demonstration units available.
Q4: What's the MOQ?
A4: The Minimum Order Quantity is just one set, allowing flexibility for our clients.
Q5: How about your quality?
A5: Our commitment to quality is backed by rigorous certifications: ISO9001:2008 for Quality Management, ISO14001 for Environmental Management, and OHSAS18001 for Occupational Health and Safety. Many of our products meet stringent European and American safety standards, including CE, GS, EMS, and UL certifications. With 90% of our goods exported to over 60 countries, we have earned a stellar reputation globally for excellence and reliability. Trust in our premium products and unparalleled service.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of highly skilled engineers and designers, standing ready to deliver tailored OEM services to meet your needs.
Q7: Can you provide customized machines?
A7: Certainly, we specialize in bespoke solutions, crafting machines precisely to your unique specifications.
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