| Customization: | Available |
|---|---|
| After-sales Service: | All The Lift-Time of Machine |
| Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our warranty extends 12 months from the BL date, ensuring peace of mind and reliability for our valued customers.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new acquaintances and long-time partners to explore our factory. To enhance your experience, we offer convenient pick-up from the station or airport. We are delighted to assist with travel arrangements and accommodation bookings, making your visit seamless and enjoyable.
Q3: Do you have a stock?
A3: Our machines are generally crafted to order, reflecting our commitment to bespoke manufacturing. However, during fair months, a limited number of samples may be available as a result of exhibition activities.
Q4: What's the MOQ?
A4: Our minimum order quantity is just one set, catering to diverse needs with maximum flexibility.
Q5: How about your quality?
A5: Our quality speaks volumes as we adhere to rigorous standards, accredited by ISO9001:2008 for quality management, ISO14001 for environmental responsibility, and OHSAS18001 for health and safety. Proudly, most of our offerings are CE, GS, EMS & UL certified, ensuring compliance with European and American safety standards. With 90% of our products exported to over 60 countries globally, we enjoy a stellar reputation for excellence and unrivaled service.
Q6: Do you have professional engineers?
A6: Indeed, our team of professional engineers and designers stands ready to provide exceptional OEM services, tailored to meet your unique requirements.
Q7: Can you provide customized machines?
A7: Yes, we excel in crafting customized solutions, meticulously designed and manufactured to align with your specific demands and vision.
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