Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our warranty period extends to 12 months following the BL date, ensuring peace of mind and reliable performance.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to explore our facilities. We offer seamless pick-up services from the station or airport, and we're delighted to assist with your travel arrangements, including tickets and accommodations.
Q3: Do you have a stock?
A3: Typically, our machines are crafted to order to meet specific needs, so we don’t maintain a regular stock. However, during trade fair periods, there may be a few samples available that are returned from these events.
Q4: What's the MOQ?
A4: Our minimum order quantity is conveniently set at just one unit, allowing you to start with ease.
Q5: How about your quality?
A5: Our commitment to exceptional quality is evidenced by our ISO9001:2008 certification, alongside ISO14001 and OHSAS18001 standards adherence. Our products, meeting rigorous European and American safety certifications such as CE, GS, EMS&UL, are trusted worldwide, reaching over 60 countries. We pride ourselves on delivering premium quality and outstanding service.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of skilled engineers and designers, ready to offer OEM services tailored to meet your specific needs.
Q7: Can you provide customized machines?
A7: Certainly, we specialize in designing and manufacturing machines tailored to your distinct requirements, ensuring they meet your precise specifications.