Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Enjoy peace of mind with our comprehensive 12-month warranty, starting from the BL date, ensuring your investment is protected.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and longstanding friends to visit our factory. We offer convenient pick-up services from the station or airport. Additionally, we are delighted to assist with ticket and accommodation arrangements for your visit, ensuring a comfortable and enjoyable experience.
Q3: Do you have a stock?
A3: Generally, our machines are custom-produced to order, so stock is rare. However, during trade fairs, you may find a few samples returning from exhibitions.
Q4: What's the MOQ?
A4: Our minimum order quantity is flexible—just one set.
Q5: How about your quality?
A5: Our stringent quality standards are evidenced by our certifications: ISO9001:2008 for quality management, ISO14001 for environmental management, and OHSAS18001 for occupational health and safety. Our products meet European and American safety standards, including CE, GS, EMS, and UL. Proudly, 90% of our products are exported to over 60 countries and regions, earning us a sterling reputation worldwide. You can trust our commitment to delivering exceptional quality and service.
Q6: Do you have professional engineers?
A6: Yes, our team consists of highly skilled professional engineers and designers. We offer bespoke OEM services tailored to your needs.
Q7: Can you provide customized machines?
A7: Indeed, we pride ourselves on the ability to design and manufacture machines that meet your unique specifications and requirements.