Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our robust warranty period lasts for 12 months following the BL date, ensuring peace of mind and reliability.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and existing clients to explore our state-of-the-art facilities. We offer complimentary pick-up services from the train station or airport for your convenience. It would be our pleasure to assist with travel arrangements, including tickets and accommodation to ensure a seamless visit.
Q3: Do you have a stock?
A3: Due to our bespoke production process, we typically manufacture to order, ensuring each machine is tailored to your needs. Occasionally, especially during trade show seasons, we might have a few sample units available.
Q4: What's the MOQ?
A4: We offer flexibility with a minimum order quantity of just one set, making it easy for you to get started.
Q5: How about your quality?
A5: Our commitment to quality is unwavering. We are certified with ISO9001:2008, ISO14001, and OHSAS18001 management systems. Our products meet stringent European and American safety standards, including CE, GS, EMS, and UL certifications. We proudly export 90% of our products to over 60 countries, earning a distinguished reputation for excellence. Trust in our superior quality and exemplary service.
Q6: Do you have professional engineers?
A6: Indeed, our team boasts highly skilled engineers and designers, primed to deliver exceptional OEM services tailored to your specifications.
Q7: Can you provide customized machines?
A7: Certainly, we excel in crafting customized machinery to meet your unique requirements, ensuring a perfect fit for your production needs.