Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our machines come with a warranty period of 12 months from the date of Bill of Lading (BL), providing you with peace of mind and assurance of quality performance.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to our factory. We offer complimentary pick-up services from the station or airport to ensure your travel is seamless. Furthermore, we are delighted to assist with your ticket and accommodation arrangements to make your visit enjoyable and convenient.
Q3: Do you have a stock?
A3: Typically, we produce our machines to order, meaning we don't usually keep stock. However, during trade fair periods, you might find a few samples that have returned from exhibitions.
Q4: What's the MOQ?
A4: We proudly offer flexibility by accepting a minimum order quantity (MOQ) of just one set, tailored to suit your specific needs.
Q5: How about your quality?
A5: Our dedication to quality is demonstrated by our ISO9001:2008 certification for quality management, ISO14001 for environmental management, and OHSAS18001 for occupational health and safety. Most of our products are certified to meet European and American safety standards, including CE, GS, EMS, and UL. Exporting 90% of our products to over 60 countries worldwide, we've earned a stellar reputation for delivering high-quality products and exceptional service.
Q6: Do you have professional engineers?
A6: Indeed, our team comprises highly skilled professional engineers and designers, ready to provide you with outstanding OEM services to meet your needs.
Q7: Can you provide customized machines?
A7: Yes, we excel in crafting machines tailored to your specific requirements, by designing and manufacturing solutions that perfectly match your unique operational needs.