Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Our robust warranty ensures peace of mind for a full 12 months following the Bill of Lading date, covering you with reliable support.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to tour our factory. If you require assistance, we're pleased to arrange your pick-up from the station or airport. We are honored to assist with ticket reservations and accommodation arrangements, ensuring your visit is as enjoyable as possible.
Q3: Do you have a stock?
A3: While we typically manufacture based on orders, during trade fairs, we might have some sample units available. We appreciate your understanding of our commitment to tailored production.
Q4: What's the MOQ?
A4: We accommodate your needs with a minimum order quantity of just one set, making it convenient for you to start with our high-quality machinery.
Q5: How about your quality?
A5: Our commitment to excellence is affirmed by our certifications in ISO9001:2008 for quality management, ISO14001 for environmental management, and OHSAS18001 for occupational health and safety. Most of our products meet stringent European and American safety standards, including CE, GS, EMS & UL. With 90% of our products exported to over 60 countries and regions, we have earned a stellar global reputation. You can trust in our products' superior quality and our exceptional service.
Q6: Do you have professional engineers?
A6: Indeed, our team boasts highly skilled engineers and innovative designers, enabling us to provide tailored OEM services to meet your specific needs.
Q7: Can you provide customized machines?
A7: Yes, our expertise allows us to design and manufacture machines tailored precisely to your requirements, ensuring they perfectly align with your objectives.