Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: The warranty period is a generous 12 months following the Bill of Lading (BL) date, ensuring your peace of mind and satisfaction with our product.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to tour our factory. If needed, we are happy to provide pick-up service from the station or airport. Additionally, we would be delighted to assist with arrangements for tickets and accommodation, making your visit as comfortable as possible.
Q3: Do you have a stock?
A3: Currently, we produce most of our machines upon order, so immediate stock is usually not available. However, during trade fair periods, we might have a few samples returned from exhibitions.
Q4: What's the MOQ?
A4: The minimum order quantity is just one set, making it easy for you to experience our precision engineering solutions.
Q5: How about your quality?
A5: Our commitment to quality is unwavering. We have proudly achieved ISO9001:2008 certification for quality management, ISO14001 for environmental management, and OHSAS18001 for occupational health and safety. Most of our products meet European and American safety standards, including CE, GS, EMS, and UL certifications. Our dedication to excellence has led to 90% of our products being exported to over 60 countries and regions, always earning high acclaim. You can confidently trust in our superior quality products and exceptional service.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of professional engineers and designers, ready to offer OEM services to tailor solutions to your needs.
Q7: Can you provide customized machines?
A7: Certainly! We offer the ability to design and manufacture machines tailored specifically to your unique requirements, ensuring that our solutions perfectly fit your needs.