Customization: | Available |
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After-sales Service: | All The Lift-Time of Machine |
Warranty: | 1 Year |
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Q1: How is the warranty?
A1: Enjoy peace of mind with our 12-month warranty period, commencing from the Bill of Lading (BL) date.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome all new and returning friends to explore our factory. We also offer convenient pick-up services from the station or airport. Our team is delighted to assist with arranging tickets and accommodation, ensuring a seamless visit.
Q3: Do you have a stock?
A3: Generally, our machines are produced on-demand, however, during trade fair periods, we may have a few samples available. Please feel free to inquire about current availability.
Q4: What's the MOQ?
A4: The Minimum Order Quantity (MOQ) is just one set, making your entry into high-quality machinery both accessible and straightforward.
Q5: How about your quality?
A5: Our commitment to quality is underscored by our adherence to the ISO9001:2008 Quality Management System, ISO14001 Environmental Management System, and OHSAS18001 International Occupational Health and Safety Management System. These certifications, alongside European and American safety standards including CE, GS, EMS & UL, speak volumes about our excellence. With 90% of our products exported to over 60 countries, our reputation for reliability and superior standards is internationally recognized.
Q6: Do you have professional engineers?
A6: Indeed, our team comprises highly skilled engineers and designers, ready to provide comprehensive OEM services tailored to your needs.
Q7: Can you provide customized machines?
A7: Certainly, we specialize in crafting machines that meet your unique specifications, offering bespoke design and manufacturing services to suit your individual requirements.